Spotadvisor – Frequently asked questions

Where do we get our forecast data from?

We obtain our forecast data from open-meteo.com. Open Meteo provides marine weather data from various weather services and models like MeteoFrance Wave, MeteoFrance Ocean Currents, DWD EWAM, DWD GWAM, ECMWF WAM, GFS Wave 0.25°, GFS Wave 0.16° and ERA5-Ocean. Typically the most local weather institute is chosen.

Set your favorites

To follow a spot on your home screen, you need to add it to your favorites. Navigate to a spot and click the white heart symbol.

If you want to add a spot to your All-Time-Favorites list, long press the heart until it turns red.

Why doesn’t the app show my pro status?

Go to the Settings tab, click on “Show Pro details” and then on “Check Pro status” to restore your Pro status. If the app still not restore your Pro status, please check the following steps:

  • The Pro subscription is a monthly or annual subscription, maybe your subscription is expired?

Android user:

  • The Pro subscription is linked to your Google account. You must be signed in to the same Google account that you used to purchase the Pro version. Open the Spotadvisor app, go to the Pro version details page and click on “Manage your subscriptions”. This will open the Google PlayStore where you can manage your active subscriptions. If you can’t find your subscription here, you may not be logged into the PlayStore with the same Google account that you used to subscribe.

Apple user:

  • If you check your Pro status, you will be asked to log into your Apple account. You have to log in to access your pro status.
  • The Pro subscription is linked to your Apple account. You must be signed in to the same Apple account that you used to purchase the Pro version. Open the Spotadvisor app, go to the Pro version details page and click on “Manage your subscriptions”. This will open your Apple account details where you can manage your active subscriptions. If you can’t find your subscription here, you may not be logged into the AppStore with the same Apple account that you used to subscribe.

How to delete your account?

Open the Spotadvisor App and login to your account. Go to the Settings page and click on “Delete Account”.